In security control centres in particular, control centre desks and furniture are subject to intensive continuous stress due to shift operation. These requirements also apply to industrial control rooms where additional stress is caused by vibration and contamination.
A number of guidelines, standards and guides provide recommendations for the ergonomic design of control rooms. It should be noted, however, that these should only be understood as a guide and that individual and system ergonomics are of decisive importance.
Ergonomics as a “performance factor” in control rooms thus not only ensures compliance with occupational health and safety legislation, but also demonstrably supports the economic efficiency of organisations.
Against this background, the investment in professional equipment for control centres and control rooms is relativised by an assumed average service life of 15 years. It is important to take a comprehensive view of the control room work tasks and areas in order to minimize interface risks and achieve optimum performance.
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